A Manager Copilot for Contingent Labor – Faster, Safer, Cheaper
Steer managers to the right route, cut rework and speed hiring.
Paramount brought People Analytics, Employee Experience and Contingent Labor under one roof to fix a messy manager journey. The team built a Workforce Copilot in the HR portal that asks a few questions, guides managers to the right worker route and launches the correct process – logging every step. We will cover the mandate, simple design principles, guardrails and the build path from one pilot to broader roll-out. You will see the results on speed, rework, manager effort and visibility of contingent spend, plus the missteps we corrected and a practical playbook to replicate. We will also show how the approach travels across countries and HR platforms.
Learning outcomes
- Set a joint mandate with Legal, EX, HR Ops and Finance that sticks.
- Map a messy manager journey and spot the failure points to fix first.
- Design a lightweight copilot – decision rules first, then more breadth – that managers will use.
- Plan a sensible roll-out – minimal scope, clear owners and weekly learning loops.
- Track the right measures – cycle time, rework, manager effort, policy adherence and visibility of contingent spend.
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What do you want to learn about?
This session explores
- How the team reframed the mandate – from analysis to fixing the whole journey with shared ownership.
- The current manager journey – where it breaks and what it costs in delays and rework.
- Simple design and guardrails – clear rules, secure access, language managers understand, and evidence for audit.
- Build and roll-out – start with one painful use case, pilot, learn weekly, then expand by business unit and country.
- Results, lessons and what to copy – confirmed gains on speed, rework and effort; what failed first and how to fix it.
Why this matters
Media and entertainment runs on projects – with contractors and production crews often matching the employee base. Managers face multiple systems and unclear rules, which slows hiring and creates off-policy risk. Streamlining how requests are made and routed – with clear guidance and audit – reduces delays, improves fairness and strengthens oversight across countries and brands.